Airds & Co. Limited is a company registered in Scotland (referred to as “A&CL”, “we” or “us” in this policy).
Maintaining the security of your data is a priority at A&CL and we are committed to respecting your privacy rights. We pledge to handle your data fairly and legally at all times. A&CL is dedicated to letting you know what data we collect about you and how we use it.
This policy, which applies to whether you visit our office, use our website or use our services, provides you with information about:
· How we use your data
· What personal data we collect
· How we ensure your privacy is maintained
· Your legal rights relating to your personal data
A&CL uses your personal data
· To provide services to you
· To verify your identification
· For crime and fraud prevention, detection and related purposes
· Where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute)
A&CL will not contact you for marketing purposes and we will not use your personal data for any marketing purposes
A&CL may hold (with your consent) any documents (for example, title deeds, Wills, Powers of Attorney). You are entitled to contact us, in writing, at any time to request the release your documents. Any such documents will be issued direct to you and will not be issued to any third parties.
A&CL will not disclose your personal data to any third party, except as set out below. We will never sell or rent customer data to any third party for marketing purposes.
We may share your data with;
· Government bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so:-
- To comply with our legal obligations
- To exercise our legal rights (for example in court cases)
- For the prevention, detection, investigation of crime or prosecution of offenders
- For the protection of our employees and other clients
How Long Do We Keep Your Data?
We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, and, we follow the guidance set by the Law Society of Scotland, dependent upon the type of transaction undertaken by us. For further information regarding this, please refer to https://www.lawscot.org.uk/members/rules-and-guidance/rules-and-guidance/section-e/division-b/guidance/the-ownership-and-destruction-of-files/
What Personal Data Do We Collect?
A&CL may collect the following information about you:
· Your name, age/date of birth and gender
· Your contact details: postal address, usually your home address, telephone numbers (including mobile numbers) and e-mail address;
· Any feedback responses;
· Your correspondence and communications with A&CL
Our services are intended for persons aged 18 and over. We do not knowingly collect data relating to children.
How We Protect Your Data
We are committed to keeping your personal data safe and secure.
You have the following rights:
· The right to ask for a copy of personal data that we hold about you (the right of access);
· The right (in certain circumstances) to request that we delete personal data held on you; where we no longer have any legal reason to retain it (the right of erasure or to be forgotten);
· The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you (the right of rectification);
· The right (in certain circumstances) to ask us to ‘restrict processing of data’; which means that we would need to secure and retain the data for your benefit but not otherwise use it (the right to restrict processing); and
· the right (in certain circumstances) to ask us to supply you with some of the personal data we hold about you in a structured machine-readable format and/or to provide a copy of the data in such a format to another organisation (the right to data portability).
If you wish to exercise any of the above rights, please contact us.
Legal Basis for A&CL Processing Client Personal Data
A&CL collects and uses client personal data because is it necessary for:
- the pursuit of our legitimate interests (as set out below);
- complying with our legal obligations.
The normal legal basis for processing customer data, is that it is necessary for the legitimate interests of A&CL, including:-
- the supply of professional services to our clients;
- protecting clients, employees and other individuals and maintaining their safety, health and welfare;
- complying with our legal and regulatory obligations;
- preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies;
- handling client contacts, queries, complaints or disputes;
- managing insurance claims by clients;
- protecting A&CL, its employees and clients, by taking appropriate legal action against third parties who have committed criminal acts or are in breach of legal obligations to A&CL;
- effectively handling any legal claims or regulatory enforcement actions taken against A&CL;
- fulfilling our duties to our clients, employees and shareholders
Data Protection Officer
A&CL has appointed a Data Protection Officer to ensure we protect the personal data of our clients (and others) and comply with data protection legislation.
If you have any questions about how A&CL uses your personal data or if you want to exercise your rights regarding your personal data, please contact our Data Protection Officer by:-
Telephone: 0131 332 8411
Write to: Data Protection Officer
Airds & Co. Limited
PO Box 28673
You have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details, is available at https://ico.org.uk
This Policy was last updated in April 2022
Copyright 2021 Airds & Co. Limited